At Filbit, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your information.
This Privacy Policy ("Policy") describes how Filbit ("Filbit," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the Filbit online gaming platform, including the website at filbit.net and any associated mobile applications (collectively, the "Platform").
Filbit is committed to protecting the privacy and personal data of all Players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under this law seriously and have designed our data practices to comply fully with its requirements.
By registering an account on the Filbit Platform, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform and contact us to close your account.
Your Privacy Matters: Filbit does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate the Platform, comply with legal obligations, and improve your experience as a Filbit player.
For the purposes of the Data Privacy Act of 2012 and this Policy, Filbit acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means that Filbit determines the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
Filbit collects the following categories of personal data from Players and Platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details, nationality | Required |
| Contact Data | Email address, mobile number, residential address | Required |
| Account Data | Username, encrypted password, account preferences, communication settings | Required |
| Financial Data | GCash account reference, PayMaya reference, BPI/BDO/Metrobank account details, transaction history, deposit and withdrawal records | Required |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, responsible gaming settings | Required |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers | Automatic |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When Used |
Filbit does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, age verification, and compliance with applicable anti-money laundering regulations. Where sensitive information is collected, it is handled with the highest level of care and protection.
Filbit collects personal data through the following means:
Filbit processes your personal data only where we have a lawful basis to do so. The table below outlines the primary purposes for which we process your data and the corresponding legal basis under the Data Privacy Act of 2012:
Marketing Opt-Out: You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Filbit does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:
All third parties with whom Filbit shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Filbit retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with Filbit's data disposal procedures.
Filbit implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Filbit will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
While Filbit takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your Filbit account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Filbit:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. Filbit will respond to all verified requests within thirty (30) days of receipt, or within such extended period as permitted by applicable law.
Identity Verification: For the protection of all Players, Filbit may require you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or amended by unauthorised individuals.
The Filbit Platform uses cookies and similar tracking technologies to enhance your experience, analyse Platform usage, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.
Filbit uses the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Filbit Platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the Platform.
The Filbit Platform is strictly intended for individuals who are 21 years of age or older. Filbit does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account on the Filbit Platform, please contact us immediately using the details in Section 14 so that we can investigate and take appropriate action.
Age Verification: Filbit conducts age verification checks as part of the account registration and KYC process. Players who cannot verify that they are 21 or older will not be permitted to access real-money gaming features on the Platform.
In the course of operating the Filbit Platform, your personal data may be transferred to and processed in countries other than the Philippines, including countries where our technology providers, game content suppliers, or payment processors are located.
Where personal data is transferred outside the Philippines, Filbit ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or reliance on adequacy decisions where applicable.
By using the Filbit Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this Policy, subject always to the protections described herein.
Filbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered Players by posting a notice on the Platform or by sending a notification to the email address associated with your account.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Filbit Platform following the publication of any amended Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed of how Filbit protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Filbit, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
Platform: filbit.net
Email (plain text — not a link): support filbit.net
Response Time: Within 30 days of receipt of a verified request
Operating Hours: 24 hours a day, 7 days a week
National Privacy Commission: If you are not satisfied with Filbit's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information, visit the NPC's official resources through your preferred search engine.
For questions about responsible gaming tools, self-exclusion, or account limits, please also visit our Responsible Gaming page for dedicated guidance and support.
You have the right to access, correct, or request deletion of your personal data held by Filbit at any time.
Learn More in FAQPrivacy protection at Filbit is not just a legal checkbox — it is built into every layer of the Platform, from how we collect data to how we store and share it.
All data transmitted between your device and the Filbit Platform is protected by TLS encryption. Your financial details, login credentials, and personal information travel securely — no eavesdropping, no interception.
Filbit enforces strict Know Your Customer checks and age verification for all players. Only verified adults aged 21 and above can access real-money gaming — protecting both you and the integrity of the Platform.
Filbit operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines. Your rights as a data subject are recognised and upheld at every step of your Filbit journey.
Filbit does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the Platform, process your transactions, and comply with legal obligations — nothing more.
From marketing opt-outs to data access requests, Filbit gives you meaningful control over your personal information. Update your preferences, request your data, or ask us to delete it — your choices are respected.
In the unlikely event of a data breach, Filbit follows a strict incident response protocol. Affected players and the National Privacy Commission are notified promptly, in line with the Data Privacy Act of 2012.
Now that you know how Filbit handles your personal information, you can play with full confidence. Register your account today, make a deposit with GCash or PayMaya, and enjoy a secure gaming experience built for Filipino players. Must be 21 or older to join.
Must be 21 years or older. Please also review our Terms & Conditions and Responsible Gaming policy.